Cold Weather Fees Explained: When Will the Scheme Open and Who’s Eligible? | Personal Finance | Finance

This payment must be deposited into the person’s registered bank account with DWP and will be paid within 14 days.

If a person believes they should have received the winter payment but has not, the DWP recommends contacting the Pensions Center or Jobcentre – whichever is applicable.

Or, if a person receives Universal Credit, they need to add a note to their journal online. You can also use the Universal Credit helpline on 0800 328 9344.

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