For those on smart prepaid meters, the discount will be directly credited to their smart prepaid meters in the first week of every month.
Traditional prepaid meter customers will be issued with redeemable vouchers or Special Action Messages (SAMs) from the first week of every month.
A typical household’s energy bill has risen from £1,971 a year to £2,500 this month as the government’s energy price guarantee comes into effect.
With payment holidays and cash support such as Octopus Energy’s £15 million ‘Octo Assist Fund’, many energy providers offer support schemes to help their customers.
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